Shipping and Return
Neepielamerica.com ships within the United States and also internationally.
If there is an urgent matter with shipping, please email us as soon as possible to sort them out. Once the shipment is made, it is very difficult to the change it and there will also be extra charge added.
A shipping confirmation e-mail will be sent to your e-mail account with a tracking number.
Damage items may be exchanged only for undamaged pieces of the same item. In case an item is sold out, a credit will be issued. Returned items must be unused and returned in original packaging with the invoice. Returns accepted only for damaged items within 21 days of purchase.
To file a claim on damaged, return or missing items, please email: email@example.com for your return authorization (RA) Request.
- Invoice Number
- Reason for Return
- Picture ( If damage )
Once you receive a return authorization form
Please mail the package to :
56 Calypso Irvine, CA 92618